Abstract 

Revisiting Peter Senge’s work ‘The Fifth Discipline’ twenty years on, the authors reflect on why there are not more ‘learning organisations’ around us.  They conclude that W Edwards Deming’s critique of Western management practices apply as equally to Senge’s ideas as they do to those of other theorists.  By using Argyris’s model of ‘Double-Loop Learning’, the authors suggest a way for managers to switch from a ‘command and control’ to a ‘systems thinking’ mindset in order to achieve genuine organisational learning.

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